Terms & Conditions
These Terms and Conditions (“Terms”) govern your access to and use of the website www.moqo.in (“Website”) and the products, services, and content made available by MOQO, an entity incorporated under the laws of India, having its principal office at A-603, Piri Majestic, 6th Floor, Plot no 149, near Sindhi Society Gymkhana, Chembur East – 400071, Mumbai, Maharashtra, India., Maharashtra, India (“MOQO”, “we”, “us”, or “our”).
By accessing, browsing, registering on, or using this Website, including subscribing to our newsletters, social media channels, or making a purchase, you agree to be bound by these Terms, as well as our Privacy Policy, which forms an integral part of these Terms. Please read both documents carefully before proceeding.
- Introduction
The Website and all associated content, products, and services (collectively, the “Services”) are provided by MOQO. The terms “you” or “your” refer to any person accessing or using the Website, including any company or other legal entity represented by such person.
By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and the Privacy Policy. If you do not agree to these Terms, please refrain from using the Website or any Services.
MOQO reserves the right to amend, modify, or update these Terms at any time without prior notice. The revised Terms will be posted on this page along with the effective date. Continued use of the Website constitutes your acceptance of the revised Terms.
- Eligibility and Intended Use
This Website is intended for use by individuals who are 18 years of age or older. By using the Website, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement.
If you are below 18 years of age, you may use the Website only under the supervision of your parent or legal guardian, who must agree to these Terms on your behalf. MOQO reserves the right to terminate any account or refuse service if it becomes aware that a user is under 18 and using the Website unsupervised.
- Registration and Account Security
Registration on the Website is optional but recommended for access to exclusive offers and updates. When registering, you must provide accurate, complete, and up-to-date information.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. MOQO shall not be liable for any loss or damage arising from your failure to maintain the confidentiality of your credentials.
You agree to notify us immediately at underground@moqo.in
in case of unauthorized access or suspected breach of security.
MOQO reserves the right to suspend or terminate your account, restrict access, or remove content at its sole discretion if it believes that you have violated these Terms or provided false information.
- Intellectual Property Rights
All content on this Website, including text, graphics, logos, images, product descriptions, and software, is the property of MOQO or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes only. You may not copy, reproduce, modify, distribute, display, or create derivative works of any content without our prior written consent.
The trademarks, service marks, and trade names displayed on this Website are owned by MOQO or third parties. Unauthorized use of these marks is strictly prohibited.
- User Submissions
Any material, data, or feedback you submit to MOQO (“Submissions”) shall be treated as non-confidential and non-proprietary. By submitting such material, you grant MOQO a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, distribute, and display such material in any medium for any purpose.
You represent and warrant that you own or otherwise control all rights to the material you submit and that your submission does not infringe upon the rights of any third party.
- Third-Party Links and Dealings
The Website may contain links to third-party websites or services. These are provided solely for your convenience and do not imply endorsement or responsibility by MOQO. Your dealings with such third parties are solely between you and the respective third party, and MOQO shall not be liable for any loss or damage arising from such interactions.
- Pricing and Orders
All prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated. While we strive for accuracy, pricing errors may occur. In such cases, we reserve the right to cancel or refuse any order placed at an incorrect price, even after order confirmation.
Prices and product availability are subject to change without notice. Additional shipping charges may apply, which will be disclosed at the time of checkout.
By placing an order, you make an offer to purchase products from MOQO subject to these Terms. Orders are accepted only upon successful payment and confirmation from MOQO.
- Product Representation
Product images and descriptions on the Website are for illustrative purposes. While we strive to display accurate representations, variations may occur due to factors such as lighting, screen settings, or manufacturing differences. MOQO does not guarantee exactness of color, texture, or finish.
- Shipping, Delivery, Returns, and Exchanges
Shipping, delivery, and return terms are governed by MOQO’s Delivery and Shipping Policy and Return and Exchange Policy, both of which are incorporated herein by reference. Please review these policies carefully before placing an order.
- Promotions and Coupons
Promotional codes and discounts offered by MOQO cannot be combined with other offers and are not applicable to gift cards. Unless otherwise stated, such offers apply only to prepaid orders and may be subject to additional conditions or expiry dates.
- Limitation of Liability
The Website and all content, products, and services are provided on an “as is” and “as available” basis. MOQO disclaims all express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, MOQO shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Website, even if MOQO has been advised of the possibility of such damages.
- Indemnification
You agree to indemnify and hold harmless MOQO, its directors, officers, employees, affiliates, and agents from and against any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms, misuse of the Website, or infringement of any rights of a third party.
- Force Majeure
MOQO shall not be liable for failure to perform its obligations under these Terms due to causes beyond its reasonable control, including but not limited to natural disasters, acts of government, war, strikes, pandemics, or internet disruptions.
- Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Mumbai, Maharashtra, India.
- Contact Information
For any questions, concerns, or feedback regarding these Terms or the Website, please contact us at:
Email: underground@moqo.in
For privacy-related concerns, please refer to our Privacy Policy for the details of our Grievance and Nodal Officer.
- Entire Agreement and Severability
These Terms, together with the Privacy Policy and other referenced documents, constitute the entire agreement between you and MOQO.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.